Newsflash


August 2017 - ICS won Telephone Systems Service and Support IT Core Service Division contract from MEPCOM. XSi, 1PASS and Black Box are teamed up with ICS and providing telephone maintenance at 50 MEPCOM locations in CONUS.


If you want to join our team, please send your resume to sam.chung@icsconsulting.com.

Featured Product PDF Print E-mail

REDUCE YOUR CARBON FOOTPRINT

SAVE TIME AND TRAVEL COSTS, AND CONNECT TO YOUR GLOBAL TEAM.

Military, schools, and sales teams alike have used ICS driven Rsupport solutions.

•RemoteCall
Critically acclaimed for being a secure, scalable, and simple-to-use web‐based remote support solution. The only one approved by the Department of Defense. More than 4000 highly regarded organizations rely on RemoteCall to increase productivity and improve customer experience.

•RemoteHelp  RemoteCall + Request Distributing/Allocating Queuing Reservation incorporates a high-volume support request management system. It allows users to efficiently respond to support requests during peak hours, maximizing  resources. It distributes and queues support requests, allowing for reservations if your staff is not available. Every session is kept safe with SSL+AES encryption and requires zero network configuration - even when dealing with firewalls, proxy servers and port-forwarding. 

RemoteSales - Virtual Presentation Solution With instant web chat, there's no need for pre-installed software or ActiveX controls. The flawless media playback will amaze your customers. Your customers will feel secure knowing that there is mandatory customer authorization, no pre-installed software, zero footprint post-session and they can suspend support at any time.

•RemoteView
A web‐based remote control solution providing on-demand remote access to your PC from anywhere in the world. By using any internet enabled PC or PDA, you can view and control your PC in real-time with an easy-to-use interface. Gain access to your documents without leaving any files on the remote PC. Manage all your Windows Servers and PCs from a remote location.

 Download RSUPPORT brochure 

Last Updated on Friday, 07 May 2010 09:44